FalconU — Medical Assisting Session 1

Schedule MA Program — Full Class Schedule ▼ Collapse

Date	Session	Topics	HW / Test
Mar 20 Session 1	Introduction to Healthcare	Foundation of Medical Terminology (pp.1425–1428) · Study Tables A-1, A-2, A-4 · Glossary of Word Parts (pp.1429–1436) · Medical Abbreviations (p.1437) · Introduction to Healthcare Ch.1–7 (pp.3–166) · HIPAA Ch.3 (pp.69–70) · Office Safety Ch.6	HW Test Ch.6
Mar 27 Session 2	Administrative MA & Infection Control	Administrative Medical Assisting Ch.8–17 (pp.170–449) · Office Management · Infection Control Ch.31 · Study Tables A-1, A-2, A-4 (repeat)	HW Test Ch.31
Apr 3 Session 3	Body Systems I	Body Structure & Function Ch.18 (p.460) · Integumentary System Ch.19 · Table 19-1 (p.469) · Skeletal System Ch.20 · Tables 20-1, 20-4 (pp.491–494)	—
Apr 10 Session 4	Body Systems II	Muscular System Ch.21 · Table 21-1 (p.509) · Respiratory System Ch.26 · Table 26-1 (p.609) · Pulmonary Functions Ch.48	—
Apr 17 Session 5	Vital Signs	Vital Signs Ch.32 (pp.735–756) · Anthropometric Measurements (pp.735–737) · Temperature (pp.762–772)	HW Test Ch.32
Apr 24 Session 6	Pharmacology & Medications	Pharmacology Ch.51 · Administering Medication Ch.52 · Injections — IM & SC	HW Test Ch.52
May 1 Session 7	Physical Exam & Medical Specialties	Assisting with Physical Examination Ch.33 · Positions demonstration · Assisting with Medical Specialties Ch.34	HW Test Ch.33 + Ch.34
May 8 & 15 Session 8–9	Cardiovascular & Vital Signs	Cardiovascular System Ch.24 · Pulse (pp.749–754) · Blood Pressure (pp.756–766) · Oxygen Saturation (pp.766–768)	—
May 22 Session 10	Phlebotomy & Hematology	Phlebotomy & Blood Collection Ch.42 · Basic Hematology & Chemistry Ch.43	—
May 29 & Jun 5 Session 11–12	Phlebotomy Performance	Phlebotomy performance practice	—
Jun 12 & 19 Session 13–14	Electrocardiography (EKG)	Electrocardiography Ch.47	—
Jun 26 Session 15	Nervous System & Special Senses	Nervous System Ch.22 · Special Senses Ch.23 · Eye, Ear, Nose & Throat Ch.36	—
Jul 3 — No Class · Independence Day Holiday
Jul 10 Session 16	Microbiology & Body Systems III	Microbiology Ch.45 · Digestive System Ch.27 · Immune System Ch.25 · Endocrine System Ch.29	—
Jul 17 Session 17	Urinary System & Clinical Lab	Urinary System Ch.28 · Clinical Laboratory Ch.41 · Urinalysis Ch.44	—
Jul 24 Session 18	Reproductive System	Reproductive System Ch.30 · Assisting with Reproductive Specialties Ch.35	—
Jul 31 Session 19	Surgery, Emergencies & Pediatrics	Office-Based Surgery Ch.39 · Medical Emergencies Ch.40 · Pediatrics Ch.37	—
Aug 3 & 7 Session 20	Geriatrics, PT & Review	Geriatrics Ch.38 · Physical Therapy Ch.49 · Nutrition Ch.54 · Introduction to Healthcare Ch.1–7 (repeat) · Administrative MA Ch.8–17 (repeat)	—
Aug 10–13 Session --	NHA Certification Review	Review all material — National Certification test preparation	—
Aug 14 Session --	NHA National Certification Exam	Exam Day — Friday, August 14, 2026	EXAM DAY

Handouts Session 1 — Study Tables & Documents ▼ Collapse

Download the handout for Session 1 below.

📄

Handout · Session 1

A Bit of Greek and Latin

Medical terminology roots, prefixes, and suffixes reference sheet

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Opens in Google Drive. Use File → Download to save, or print directly from your browser.

Slides Session 1 — Presentations ▼ Collapse

Chapter 6 — Office Safety
Homework quiz due next week · OSHA regulations · RACE fire protocol · Types of medical waste · PPE guidelines

COVERED THIS SESSION

Foundation of Medical Terminology · pp.1425–1428
Study Tables A-1, A-2, A-4 · pp.1426–1428
Glossary of Word Parts — root, prefix, suffix · pp.1429–1436
Medical Abbreviations · p.1437
Glossary · pp.1439–1519
Procedures · pp.XIV–XVI
Introduction to Healthcare · Ch.1–7, pp.3–166
HIPAA · Ch.3, pp.69–70

Presentation 1 — Chapter 6 Office Safety

Presentation 2 — Introduction to Healthcare

Homework Quiz Chapter 6 — Office Safety Quiz Due Next Week ▼ Collapse

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Question 1 of 86

Section 1 — True / False

0 of 86 answered

Section 1 — True / False (22 points)

T/F 1

The federal government now requires that all clinical laboratories that test human specimens must be controlled.

True False

T/F 2

Customer service consists of gathering and evaluating information about the services provided (as well as the results achieved) and comparing this information with an accepted standard.

True False

T/F 3

Whenever any accident, injury, or unusual occurrence takes place, a written incident report must be completed.

True False

T/F 4

Economics applies scientific information and data regarding human body mechanics to the design of objects and overall environments for human use.

True False

T/F 5

Housekeeping personnel should empty biohazardous waste.

True False

T/F 6

OSHA standards must be adhered to by every employee who has the possibility of occupational exposure to potentially infectious materials.

True False

T/F 7

Safety is the responsibility of every member of the staff.

True False

T/F 8

The Occupational Safety and Hazard Administration (OSHA) is a government agency responsible for the safety of all employees of companies operating throughout the world.

True False

T/F 9

A safety data sheet (SDS) offers basic information needed to ensure the safety and health of individuals exposed to a potentially hazardous product.

True False

T/F 10

Each office should have an Occupational Safety and Health Administration (OSHA) compliance officer who is trained and aware of all the required controls for the use and storage of hazardous materials.

True False

T/F 11

Many medical offices have adopted the acronym RACE to help employees remember what they should do in the event of a fire.

True False

T/F 12

The Occupational Safety and Health Administration (OSHA) requires a record for each employee to be kept on file for three years after the termination of employment.

True False

T/F 13

The OSHA Hazard Communication Standard (HCS) requires that employers disclose the existence of toxic and hazardous substances in the workplace.

True False

T/F 14

The Occupational Safety and Health Administration (OSHA) eliminated the ergonomics section of the regulations for medical facilities, but that does not mean they are not important to the well-being and productivity of employees.

True False

T/F 15

Eyewash stations should be checked annually to ensure that they are working properly.

True False

T/F 16

During a fire emergency, it is acceptable for a medical assistant to run inside the medical office to assist a patient to safety.

True False

T/F 17

A medical assistant should never place food in a refrigerator containing laboratory specimens or refrigerated drugs.

True False

T/F 18

A medical assistant who is busy can wait until a more convenient time to clean up a spill.

True False

T/F 19

A medical office should notify the local police and the Drug Enforcement Administration (DEA) if controlled substances have been stolen from the office.

True False

T/F 20

A planned fire drill should occur at least every two years.

True False

T/F 21

The Occupational Safety and Health Administration's (OSHA) standards mandate that each at-risk employee must be offered the hepatitis B (HBV) vaccine series within the first 30 days of employment and at the expense of the employer.

True False

T/F 22

Evacuation plan guidelines should include a designation of what, if any, employees will remain after the evacuation alarm to shut down critical operations or perform other duties before evacuating.

True False

Section 2 — Multiple Choice (64 points)

MC 1

Which of the following is not a general safety measure?

A Use handrails when using stairways. B File cabinets should be mounted against the walls to avoid accidental tipping when a heavy top drawer is open. C Run, never walk, in a medical office. If an emergency situation occurs, move as quickly as possible. D Open doors carefully to avoid injuring someone on the other side.

MC 2

Which of the following is NOT a guideline in handling a fire in a medical office?

A Rescue employees and patients from the fire area. B Alert by calling 911 immediately. C Confine the fire by closing doors and windows. D Use the elevator and never the stairs to allow for a quicker exit.

MC 3

A fire safety plan like RACE saves lives. Which of the following is not one of the components of RACE?

A Rescue B Alert C Confine D Exit

MC 4

Which of the following is not one of the four major types of medical waste?

A Solid B Liquid C Chemical D Radioactive

MC 5

An employee who refuses the hepatitis B vaccine ________.

A must sign a waiver B cannot work with patients C must have a note from the doctor D cannot work as an administrative employee

MC 6

Which of the following is not a personal protective equipment (PPE) recommendation issued by the U.S. Centers for Disease Control and Prevention (CDC)?

A Gloves B Respirator C Mask D Eye/face shield

MC 7

Which is not a guideline for using personal protection equipment (PPE) and clothing from OSHA?

A The employee is responsible for supplying, cleaning, and disposing of the PPE. B The clothing or other equipment must be strong enough to act as a barrier to infectious materials reaching the employee's street clothing, work clothing, eyes, mouth, or skin. C Disposable gloves may not be reused. D All equipment and clothing must be removed and placed in a designated container before leaving the medical office.

MC 8

Which is not one of the principles of proper body mechanics for stooping?

A Use the large leg muscles to assist in returning to a standing position. B Do not bend from your back. C Stand a minimum of 6 to 8 inches from the object you are moving. D Keep your feet 6 to 8 inches apart to create a base of support.

MC 9

Which of the following is not information included in most incident reports?

A Names of all persons involved B Date and time of the incident C Names of immediate relatives D Names of all witnesses

MC 10

Which of the following is not one of the three divisions of laboratories in the Clinical Laboratories Improvement Amendment of 1988 (CLIA 1988)?

A Easy Testing B Simple Testing C Intermediate-Level Testing (Level II) D Complex Testing (Level III)

MC 11

A ________ could be defined as any issue that could affect the health or safety of an employee either upon immediate exposure or in the long term.

A workplace poison B workplace hazard C workplace chemical D workplace contaminant

MC 12

Portable fire extinguishers should be attached to walls in areas that are no more than ________ feet away from any employee area.

A 5 B 25 C 75 D 125

MC 13

Fire drills should be held at least once a ________ with all employees present.

A day B week C month D year

MC 14

As soon as a fire is discovered, the most important action is to see that ________.

A the fire department is directed to the fire's location B fire extinguishers are being used C the fire does not spread D all patients and employees are safely out of danger

MC 15

Each office should have an OSHA ________ who is trained and aware of all the required controls for the use and storage of harmful substances.

A -certified technician B compliance officer C official inspector D registered officer

MC 16

________ applies scientific information and data regarding human body mechanics to the design of objects and overall environments for human use.

A Ergonomics B Economics C Ecology D Body mechanics

MC 17

A(n) ________ report is filled out whenever any accident, injury, or unusual occurrence takes place.

A medical B official C accident D incident

MC 18

The ________ evaluates the quality of health plans in order to help consumers and employers make more informed decisions about their health care.

A National Consumer Board for Quality Health Assurance B National Order for Consumers C National Quality Health Board D National Committee for Quality Assurance

MC 19

________ are biological substances, such as medical waste and virus or bacteria samples, that pose a threat to human beings and are potentially infectious.

A Paramecia B Cilia C Biohazards D Bacilli

MC 20

________ is concerned with any workplace hazard that may impact the safety of an employee.

A OAHS B OSHA C OASH D AHSO

MC 21

________ is the coordination of body alignment, balance, and movement.

A Body mechanics B Chiropractic C Ergonomic motion D Posture

MC 22

The ultimate goal of a formal ________ is to improve the quality of care so that there is no difference between what should be done and what is actually being done.

A quality control system B training program C quality assurance program D quality training assurance system

MC 23

Which of the following would not be an issue reviewed by a quality assurance committee in a physician's office?

A Disallowed insurance claims B Errors in dispensing medications C Net patient profitability D Errors in labeling of laboratory specimens

MC 24

The basic components of a quality assurance program include all of the following, except ________.

A establishing a quality assurance committee B reviewing all clinical and administrative services and procedures C limiting the number of issues D establishing a base rate of pay for new hires

MC 25

Which of the following is not one of the principles of proper body mechanics when lifting a heavy object?

A Rest frequently. B Lift firmly and smoothly. C Grasp the load by using the large leg muscles. D Keep the object close to the body.

MC 26

Which of the following is not one of the principles of proper body mechanics when pulling or pushing a load?

A Keep feet together. B Keep the back straight. C Keep close to the object you are moving. D Keep feet apart.

MC 27

Which of the following does not fall under the guidelines for housekeeping procedures from OSHA?

A Never pick up broken glass with your hands. B Replace sharps containers when they are completely full. C Properly bag contaminated clothing and laundry in leak-proof labeled bags. D Perform hand hygiene both before and after using gloves.

MC 28

Which of the following is the medical assistant's role in quality assurance?

A Bring patient complaints to the attention of the physician. B Check the lab test performed in the office. C Perform telephone follow-up regarding a patient's condition and progress. D All of the above

MC 29

To prepare for a situation in which infectious material has been spilled, a simple kit can be assembled with all of the following, except ________.

A plain clay kitty litter B plain dry dog food C a small dustpan D a biohazard bag

MC 30

An exposure control plan must include all of the following, except ________.

A pre-exposure B exposure determination C method of compliance D post-exposure

MC 31

OSHA requires that each medical office have a written Exposure Control Plan to assist in minimizing employee exposure to infectious materials. This plan must be reviewed by all office staff and updated ________.

A weekly B monthly C every year D every two years

MC 32

Being prepared for a fire emergency would include all of the following, except ________.

A prominently displaying telephone numbers of fire and police departments B properly maintaining fire extinguishers that have been used C exits and stairways that are clearly marked and free of debris D opening windows on the east side of the building if a fire breaks out

MC 33

As a general safety measure, it is recommended that shoes should ________.

A have high heels B have ties or buckles C have plastic soles D cover the entire foot

MC 34

Which of the following statements about controlled substances is not true?

A They must be stored in a locked cabinet. B Any losses must be reported to OSHA immediately. C Any losses must be reported to the DEA immediately. D The local police should be notified.

MC 35

Which statement is incorrect?

A Electrical shock is not a hazard in the medical office. B Extension cords should never be used in a medical office. C A surge protector must never be plugged into another surge protector. D Surge protectors should be used for all electronic equipment.

MC 36

Ergonomic workplace guidelines include all of the following, except ________.

A keeping computer monitors above eye level B providing chairs with lumbar support C limiting repetitive motions D using wrist rests and mouse rests

MC 37

The ________ has very specific regulations regarding chemical hazards.

A Drug Enforcement Administration B Federal Drug Administration C Centers for Disease Control D Occupational Safety and Health Administration

MC 38

Which type of medical waste includes blood and blood products?

A Solid B Chemical C Radioactive D Infectious

MC 39

Which type of waste includes germicides, cleaning solvents, and pharmaceuticals?

A Solid B Chemical C Radioactive D Infectious

MC 40

Which type of waste is generated in many areas of medicine, including patient rooms and surgery suites?

A Solid B Chemical C Radioactive D Infectious

MC 41

________ must follow the OSHA regulations for handling contaminated materials.

A Laboratory technicians B Patients C Administrators D Medical offices

MC 42

Which statement regarding incident reports is not true?

A Reports must be completed immediately. B Only black ink should be used in reports. C The incident should be described as simply as possible, stating facts. D Completed reports should include subjective comments.

MC 43

According to ________, all blood and body fluids should be treated as if they were contaminated with any bloodborne pathogen.

A the Department of Labor B the office rules C standard precautions D occupational exposure experts

MC 44

Cat litter can be used as a ________ agent to allow sweep-up of infectious material without spreading it.

A wetting B drying C cleaning D disinfecting

MC 45

Which of the following is not true?

A PPE should be worn when responding to a spill. B All infectious material should be removed from a damaged bag. C All surfaces must be decontaminated. D Broken glass should never be picked up.

MC 46

Before biohazardous waste is placed in a designated landfill, it is ________ by a licensed waste disposal service.

A autoclaved B incinerated C sanitized D autoclaved or incinerated

MC 47

Puncture-proof, sealable, biohazard sharps containers are used for all of the following, except ________.

A needles B plastic probes C razors D glass pipettes

MC 48

A medical assistant would not complete an incident report for which of the following incidents?

A A patient falls on a wet floor. B A patient has an allergic reaction to a prescribed medication. C An employee's purse is missing. D A prescription pad is missing.

MC 49

Lighting in medical offices should always be ________.

A fluorescent B as bright as possible C appropriate for the task D incandescent

MC 50

Which incident should be reported to the police?

A A prescription pad is discovered missing. B A patient slips and falls on the wet floor. C A patient overhears a confidential discussion about another patient. D A medical assistant receives a needle stick.

MC 51

Basing a patient's treatment on skillful use of technology and the health professional's use of accepted principles of medical science is one of the American Medical Association's Eight Essentials of ________.

A Universal Precaution B Quality Care C Ergonomics D Safety Assurance

MC 52

Contaminated surfaces should be cleaned with a(n) ________.

A ammonia solution B 1:10 bleach/water solution C solution of plain soap D 10:1 bleach/water solution

MC 53

When using gloves, when should a medical assistant perform hand hygiene?

A Before using gloves B After using gloves C Both before and after using gloves D Hand hygiene isn't necessary when using gloves.

MC 54

When should a medical assistant wear a face shield?

A Routinely as a part of PPE B Whenever possible spray with infectious materials is anticipated C If gross contamination of clothing during a procedure is expected D If contact with an open wound is expected

MC 55

How much hazardous medical waste do hospitals, medical offices, and other health care facilities generate annually?

A Several million tons B One million tons C Three thousand tons D One billion tons

MC 56

Which type of medical waste is not always hazardous?

A Solid B Chemical C Radioactive D Infectious

MC 57

All of the following are examples of ways to minimize electrical hazards, except ________.

A using a ground fault circuit interrupter in wet areas B using extension cords whenever possible C using surge protectors for all electronic equipment D checking electrical cords for cracks or other problems

MC 58

Which is not an example of a general safety measure?

A Report all unsafe conditions immediately. B Mount file cabinets against a wall. C Use handrails when on stairways. D Keep floors clear and highly polished.

MC 59

________ signs positively promote safety but do not indicate danger, for example, a first aid kit.

A Red B Blue C Yellow D Green

MC 60

Signs in the shape of a ________ provide prohibitions and instructions.

A triangle B circle C square D rectangle

MC 61

Triangular signs are ________.

A prohibitions B informational C warnings D emergencies

MC 62

Iodine 123 is an example of ________ waste.

A chemical B radioactive C biological D solid

MC 63

________ are considered biological waste.

A Paper towels B Lab cultures C Solvents D All of the above

MC 64

An evacuation plan should include ________.

A specific procedures for high-rise buildings B a clear chain of command regarding who will order an evacuation C specific procedures including routes and exits D all of the above

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